Can I use the tiles for an installation project?
Yes! Our ceramic tiles can be installed using standard tile adhesive and grout. They are suitable for most interior wall applications. However, we do not recommend installing them inside fireplaces, flooring or inside swimming pools, as they are not designed for those environments.
In case you want to do this kind of project, please send us an email first to [email protected].
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Do you ship to my country?
If your country appears at checkout, you're all set!
Don't see your country listed? Just send us a message to [email protected]. We're always happy to check if we can add your destination and help you get your handmade tiles!
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Do you accept custom orders?
No, we only offer background color changes for our existing designs. In those cases, the production time is 15 to 20 business days from the date of purchase. Email us at [email protected] or send us a message on Instagram if you'd like to customize your tile! :)
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Can I return or exchange my order?
We don't accept returns or exchanges unless your order arrives damaged or there's a mistake on our end. If you need to update or cancel your order, please contact us as soon as possible at [email protected]. Once an order has been shipped, we're no longer able to make changes.
We truly appreciate your understanding and support of our small handmade business! ♡
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What if my order arrives damaged?
We pack every order with great care, but if your tile arrives damaged during shipping, please get in touch with us within 3 days of delivery at [email protected], including a few photos of the item and its packaging state. We'll review the issue and, whenever possible, send you a replacement. If we're unable to replace the item, we'll issue a full refund.
Important: Please note that we can't cover orders that once sent, are later reported as lost or stolen.
